City of Shawnee OK - Customer Service

CITY OF SHAWNEE UTILITY / CUSTOMER SERVICE
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Q: !! City Takes Comprehensive Approach as it Plans for Critical Infrastructure Improvements !!
City Takes Comprehensive Approach as it Plans for Critical Infrastructure Improvements

The City of Shawnee recently underwent an analysis of current and future needs while preparing a long-range water and sewer capital improvement plan. Implementation of this plan will ensure that residents and customers continue to have access to clean water and an exceptional wastewater disposal system. It will also provide for future commercial, residential and industrial growth. The planned improvements are highlighted herein.

The first proposed project includes construction of a new 30-inch raw waterline from Shawnee Twin Lakes to the water treatment plant (a distance of 9.5 miles), which is estimated at $13.5 million. Other projects include replacement of pumps and controls for $1.5 million and intake valves at lake #2 for $450,000. These are especially critical needs as the principal water delivery system for the City and our customers. This new primary line will replace the original line constructed in the 1930s which is no longer in use. The waterline used at present dates to the 1960s and will remain available as a backup delivery source.

Other proposed improvements include required upgrades to the north-side wastewater treatment plant, south-side wastewater treatment plant and the water treatment plant. Construction of an additional water tower, improvements to the Atoka Waterline and several other projects are also planned. All told, $55 million in improvements are proposed. While these projects are not very visible, they are essential to Shawnee residents and represent the most significant series of system upgrades in decades.

As a result of the above-noted infrastructure needs, there is a planned water/sewer rate increase that may be implemented as soon as late-2009. For the average residential customer who uses 5,000 gallons of water per month, the expected combined water/sewer rate increase is $7.73 per month in the first year. We understand that increased rates can be frustrating. However, the proposed improvements are absolutely necessary to maintain and improve the systems that we all rely on everyday. Utility rates pay for the delivery of clean drinking water and the removal of wastewater and sewage, including the construction, operation, and maintenance of all utilities and associated infrastructure.

We would like to thank Shawnee residents for their patience and understanding during the coming months. This planned investment in our infrastructure system will ensure that the City will be able to provide exceptional service indefinitely, while preserving and improving the quality of life residents enjoy. It is a pleasure to serve you.

For the official press release click here
Dated:8/17/2009 2:03:54 PM Back to Top--^
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CONTACT INFORMATION CONTACT INFORMATION CONTACT INFORMATION

MULTI-RESERVOIR YIELD AND OPERATIONS ANALYSIS STUDY

Water and Wastewater Cost of Service Study

The City of Shawnee provides Water and Wastewater utility services. Solid waste services are currently provided by Central Disposal and billed by contract by the City of Shawnee.

For more about your Water and Wastewater services
visit the Water/Wastewater page

For more about your Sanitation services
visit the Solid Waste / Sanitation / Recycling page

For more about Industrial Pretreatment
visit the Industrial Pretreatment Page

CONTACT INFORMATION
Location	City Hall 16 West 9th Shawnee OK 74801
Mailing Address:	City of Shawnee PO Box 1448 Shawnee OK 74802-1448
General Contact:	405-878-1560
After Hours Emergencies	405-273-0890
Sanitation Service:	Central Disposal 275-0900
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2009 Utility Rate Study and Comprehensive Plan

In 2008, the City of Shawnee began developing a long range comprehensive plan for the Shawnee Municipal Authority in order to insure Shawnee Citizens continue to receive quality water and sewer services for the next 5 to 10 years. Staff worked throughly with a consultant to review current and future needs and devise the funding methods required to insure these needs are met. The basic goals of the Cost of Service Study are as follows:

Introduction
To provide adequate water and service to all of its customers, each utility must receive sufficient total revenue to ensure proper operation and maintenance (O&M) and continued development of both systems.

Revenue Adequacy
The objective for projecting revenue requirements is to ensure that the utility revenues are sufficient to recover annual total cash needs (O&M, interdepartmental/fund cost transfers, debt service needs and short term capital needs – normal or routine replacement).

Utility System Cash Needs Analysis
Using the cash-needs approach, MFS focused on Shawnee Municipal Authority’s historical trend (FY 2004/05 thru FY 2007/08) of both water and wastewater expenses for personal services, materials and supplies, other services and charges, capital, debt service and interfund transfers .

For more information of the plans, rate proposals, etc, view the basic presentation in PDF format here:

2009 Utility Rate Study and Comprehensive Plan

Water and Wastewater Cost of Service Study

Bathymetry and Capacity of Shawnee Reservoir